Mia Bobak

Mia Bobak

Technology Partner Manager, Gorgias

About

Mia Bobak

Mia is a Technology Partner Manager at Gorgias where she collaborates with tech partners to strengthen “better together” relationships and achieve joint goals. Prior to Gorgias, Mia has experience building and scaling partner programs from the ground-up.

Speaker Agenda

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11:55 am

-

12:35 pm

PST

CX in 2022: Optimizing Automation and Personalization

Automation makes work easier by eliminating repetitive tasks. But it’s still not a cure-all. Brands overly reliant on automation can quickly lose that personal touch customers love and dilute their messaging. Mia’s talk will cover how to find the ideal balance of automation and customer personalization.

Mia Bobak

Mia Bobak