Kelsey Stapleton

Kelsey Stapleton

Director of Customer Success, Justuno


Kelsey Stapleton

Kelsey is an eCommerce veteran and has been in the space for more than 7 years. She heads up our customer success department which includes both our Justuno Plus CRO strategist team and technical support. Her expertise in building out onsite strategies ranging from foundational basics to advanced conversion optimization makes her a whiz in finding hidden opportunities for brands big and small.

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On Site Personalization

11:25 am


12:05 pm


How to Maximize On-site Conversions During BFCM & Beyond

In an increasingly competitive digital buying world, improving the customer experience stands at the forefront of conversion rate optimization, especially during the holiday shopping season. In this session, you’ll learn: Pre BFCM On-site Prep work & Timeline How to leverage early Sales for Extended Shopping Season BFCM Weekend On-Site Best Practices Post-BFCM Follow-Ups & starting the new year off with a bang How to turn any first-time holiday customers into repeat purchasers

Kelsey Stapleton

Kelsey Stapleton