Wed

,

September 14, 2022

|

11:00 am

-

11:40 am

PST

Balancing Automation and Personalization in your CS Operation to Help you Deliver Excellent CX

Balancing Automation and Personalization in your CS Operation to Help you Deliver Excellent CX

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S5: Tue July 20th

Sep 14, 2022 11:00 AM

Sep 14, 2022 11:40 AM

About this session

Customer Service

Today’s customers don’t just want a great product; people expect and demand excellent experiences from the brands they patronize. You need a CX approach that sets your business apart from the competition to stay ahead of the game. Join Dillon to learn tips and trends to shape eCommerce CX for 2022 and beyond and how to effectively manage CX across brand channels to enable additional growth for your business, all while balancing automation and personalization!

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